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Complaint Details
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Tata Motors Ltd

Posted byRAHENDRA SAINI 
Organization / Product Details
Organization Name
Tata Motors Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionTATA INDICA DLS GJ5 AR 4541
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSATYAM OWNER 
Complaint Details

THIS IS REFRENCE TO MY PROMBLE THAT I WAS BADELY CHEATED BY YOURS AUTORISED DEALEARS SHRE AMBICA SALES AND SERVICE LOCATED NEAR SURAT AT KAMREG ROAD SURAT. BILL NO shAmbi-AS-R-0708-03836

I HAVE GIVEN MY CAR INDICA TO AMBICA TO SLOVE MY PROMBLE THAT MY CAR HAS SUSPENSION PROMBLE AND COOLENT BOX WAS BROKEN CHANGE IT, THEY SAY WE GIVE U CALL AT EVENING SAME DAY WHAT EVER WE HAVE TO CHANGE ABOUT SUSPESION , SAME PROMBLE CALL DID NOT COME , NEXT DAY WHEN I CALL THEY SAY ALL SUSPENSION UNET HAVE TO CHANGE, I SAIL ITS OK CHANGE IT PLUS COOLENT BOX, NEXT DAY I GIVEN CALL TO TAKE MY CAR DILVERY THEY SAY THERE IS PROMBLE IN UR ENGINE THAT THERE WAS CRACK IN UR ENGINE, HERE THE PROMBLE STATED I NEVER SAID TO CHECK MY ENGINE, THEY STARDED CHEATING ME NOW BY SAYING THAT YOU HAVE TO CHANGE WHOLE ENGINE BECAUSE WE HAVE SEEN CRAK ON IT AND ENGINE WILL NOT WORK , I SAID THAT THAN WHAT IS THE SLOUTION FOR THAT
THEY SAY YOU HAVE TWO OPTION ITHER YOU CHANGE WHOLE ENGINE OR WE WILL REPAIR IT , IN REPARING WE WILL GIVE U GRANTEE THAT ENGINE DOES NOT HAVE PROMBLE IN FURTURE, MY SELF DOES NOT HAVE ANY CHOICE TO DO WHAT THEY WANTED ME TO DO. THEY STARDED DRAMA THAT THEY REPAIR MY WHOLE CAR ENGINE AND NOW MY CAR IT PERFECT NOW ONWARDS MY CAR NEVER GET HEATED NOR MY COOLENT BOX GET BREAK. I ALSO GET SATISFIED THAT MY CAR IS PROPER. THEY GIVEN ME BILL OF RUPEES 23000 AND AFTER DISCOUNT I HAVE MAID THE PAYMENT BY CHECK
OR RUPEES 21000.

WITH IN 2 OR 3 WEEK SAME PROMBLE STARTEKD AGAIN MY CAR COOLENT BOX BREAK AND CAR GETTING HEATED, I WANT TO COMPANY ( AMBICA ) AGAIN THEY SAY PROMBLE IS IN UR RAIDEATER IT GAM, NOW YOU HAVE CHANGE WHOLE RAIDIATER AND ITS COST ALMOST 7000 THOUSAND RUPEES.

AND I ASKED WHAT ABOUT MY LAST BILL THAT I HAVE GIVEN YOU 21000 RUPEES FOR SAME PROMBLE AND NOW COMPANY ASKING ME TO GIVE MORE AMOUNT FOR SAME PROMBLE , I SAID I WANT TALK TO OWNER OF THE COMPANY(AMBICA)
IT WAS SATYAM HE SAID WE CANT DO ANYTHING YOU HAVE TO GEVE MORE RUPEES 7000 RS OR TAKE CAR TO ANYWHER, AFTER EXCHANGE WORDS I WAS SHOCK THAT SUCH REPUTED PERSON OF THE COMPANY USE SUCH LANGUAGE AND ABUSE WORDS AND ALSO SAID ME THAT DO WHAT EVER YOU WANT TO DO GO COMPLAINT TATA MOTORES OR ANYWHERE ALSE I CARE DAM.

 

Solution of your complaintI THINK FIRST OFF ALL I WANT MY CAR PROPER WORK DONE AND I WANT MY WHOLE MONEY BACK WHICH I HAVE PAID TO TATA MOTOR DEALEAR (AMBICA SALES AND SERVICE)AT KAMREG SURAT. YES I M READY TO PAY MONEY ABOUT RAIDIATER UNIT WHAT WAS ACTUALLY PROMBLE 
ActionSEE I WAS CHEATED BADELY BY YOURS DEALEARS AMBICA IF MY PROMBLE WAS NOT SOLVED EVEN MY COMPLAINTS I WILL GO TO THE PRSS OR MIDIA AND SAY MY EXPRINCE TO THEM ABOUT UR COMPANY(AMBICA) AND TATA MOTORS 
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