|Posted by||Jagannath Sabata |
|Organization / Product Details|
|View all Complaints against this organization|
|Organization e-Mail|| |
|Product/Service Description||Its a Prepaid GSM Mobile Conncection of Reliance Telecome Ltd. Mob No: 9861539797|
|Warranty Status||Do not know.|
|Reason for Complaint||Customer Service |
|Complaint Rating||1(in a scale of 1 to 10)|
|Name of the Company Employee||It is the Reliance Communications (GSM), ORISSA |
Reliace has offered a service in which one has to charge with Life Time Card as well as Power card so that one need not be charged the Power Card again and again. I took the connection in the mean of 2006 and enjoyed the services for a while. The Call charges are Rs.1 all over india, Reliace to Reliace 19 paisa and others at 59 paisa and fixed landline Re.1.SMS 25 paisa all over India. This service is withdrawn by the Company in the currect year. I want to complain here that how a company can chage the service in the ignorance of the consumer. And also when they offer all over India Re.1 facility, I took the conncetion. Now they changed the charges. Being a person habituated with the number.. what can he do... do my woes can do some thing...if yes... i will be gratefull for you...
my handicape no. 9861539797
mail id : email@example.com
Reliance Telecome Limited(Smart) of Orissa. They offered for the first time that all over indian Rs.1 and local 19paisa and 59 paise.Also all over india sms 25 paise.One who recage with life time and power plus, they donot need to charge power plus as it is for the life. Now the company says they are not providing this service. They with hold the service. I am the customer suffering losses
|Solution of your complaint||I need the privious services which they promised to offer me because I cannot change the number. It is a very big problem for me. If it not possible by the company,, then I need compensasition... |
|Action||I will go to Consumer Court and put suit against RTL. I think this is the last apparoach for me.if the company provide me the same service what promised to offer.. then its ok.. Otherwise there is a grouop of people who are very angry with the company...if we all approach together....then we put direct attack upon the companys Custmor care office as well as office at Bhubaneswar...
This the company ... to decide wheather to resume my services or not...just inform me to my mail id.... firstname.lastname@example.org |