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Complaint Details
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NOKIA

Posted byShrenik 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia 3110c , IMEI number 356974038/071008/30
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I bought the nokia 3110 on 16 August 2007 from Gandhinagar, Gujarat and on 7th September, the keypad stopped functioning, I deposited the cell to the service center. They took it and did not even gave me a spare cell for temporary use and told me to come after 10 days. Thereafter I again witnessed the same keppad problem. Again I submitted it to the service center, but even after coming back from the service center after repair the second time and with nokia tested and ok seal on it , I witnessed the same keypad problem for the third time within 50 days of purchase. Now when I am insisting to replace the cell they are telling me that it is the decision of technical expert and till now I am not solved of my inconvenience.During these two months, because of this problem I have witnessed a lot of troubles and I hope that they get it replaced and redress to my complain soon. 

Solution of your complaintI want my cell to be replaced so that I dont face the inconvenience again and I also would claim damages for the inconvenience which I have suffered during these 2 months and waste of my time to go to the service center time and again. 
ActionI would file a consumer complaint in the comsumer forum. 
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