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Complaint Details
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TVS Motor Company (India)

Posted byAnita Sett 
Organization / Product Details
Organization Name
TVS Motor Company (India)
Organization e-Mailwww.tvsscooty.com (No e-mail address) 
Product/Service DescriptionTVS Scooty Pep+,Red, Registration no.WB-16T/4960,Chassis no.MD 626BG3X72H32438,Engine no.0G3H72433232
Warranty StatusUnder Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating5(in a scale of 1 to 10)
Name of the Company EmployeeTVS Motor Company Ltd. 
Complaint Details

I had purchased the scooty barely a month ago but while on double ride, the seat is colliding with the mud-guard. This appears to me to be a problem of the hydraulic shock absorber. I could not contact the company as I did not find the e-mail address in their official website www.tvsscooty.com. In my opinion the shock absorber needs to be replaced. I had purchased my scooty from M/s Shaw Distributors, G.T.Road, Kailashnagar, opp. to E.S.I Hospital, Bandel,Hooghly, West Bengal. Mobile: 9836084948, Landline: (033) 26310344/26310345. 

Solution of your complaintEntire replacement of the hydraulic shock absorber. 
ActionI would approach the official website of consumer forums of Government of West Bengal and Government of India and lodge a complaint. 
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