|Reason for Complaint|| |
|Complaint Rating||7(in a scale of 1 to 10)|
|Name of the Company Employee||Rajan/Laxman |
I purchased pulsar200cc from jai autos(adyar,chennai).Since i brought this vehicle i noticed problem with steering control.I was not comfortable or confident while taking close turns as it goes zig zag.I have left the bike for service regularly.I have covered 10000 + kms.
I have complained about the problem to them everytime i leave my bike for service and quiet recently i had oil leaking problem from engime.They took 2 days to rectify the problem.While leaving again i reported the problem to service personnel.Still they dont respond .They givce excuses of tyre pressure and all.I have tried tyre pressures and still i have problem with the steering control of my bike.
I dont get any resonable response or i dont see my issue resolved.I dont feel happy driving my bike and i am completely dissatisfied with the after sale service.
|Solution of your complaint||I feel an expert from bajaj look at my vehicle.Let him compare it with some other pulsar then he will better understand my issue.
The possible causes for the problem could be
3.improper seating of tyre
5.allingment problem |
|Action||i wont purchase another bajaj product ever again. I will henceforth switch to hero honda or some other company who gives better after sales service than bajaj |