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Complaint Details
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NOKIA

Posted byBinoy Nair 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionnokia 6265R
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeDeepak  
Complaint Details

This is the mail forwared to the nokia care center




Dear Sir/Madam



This is to bring in notice, that my self Binoy Nair has given my cell phone (Nokia 6265R) at your Vashi Telecom Service (Nokia Service center) on dated 08/sep/2007. And the job sheet no is 394434038/070908/13. Now after a long follow up with your Nokia Care line no 30303838, a case was made and the reference no given to me is 2-2i1rdf, as per the online executive I was to receive my handset SWAPED on or before 18th OCT 2007, now on 16th Oct 2007 @ 6.30pm I got a call saying my handset is ready and I can come and pick it up from VASHI TELECOM,



I went there on 17th Morning to receive my handset. When I cheeked the handset the handset was not at all repaired, and I was given some old handset, which was having those same problems, after waiting for these many days and I am getting a bad handset that in a bad condition,





The problems I was facing was

1>Blank Display

2>Fading Display

3>Does not show MMC & Data

4>Camera Shows multi colour in white Page





I request you to please give me a new handset with no problems, as my handset was under warranty, Asp



waiting for your Prompt Reply





Regards,



Binoy Nair

 

Solution of your complainti need to wait for monthsss 
Actionwht action a layman can take , with a gait like NOKIA wiil never recommend ant one to buy its products  
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