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Tata Indicom

Posted byAjay Sharma 
Organization / Product Details
Organization Name
Tata Indicom
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionPrepaid Broadband connection through Tata Indicom
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeCall centre as it is the only option 
Complaint Details

I have taken a prepaid broad band connection through Tata Indicom in May2007. The account is valid till 15/11/2007 after which same can be renewed on monthly basis. Connection is not working since last 20 days. I had lodged a complint with Tata Indicom on 09/10/2007 (complaint no. 3803548) & following up on daily basis. Everyday i am assured that problem will be rectified by the end of day. But still not rectified.
Even i am not able to approach to higher ups as they are not providing the contacts.

May account is having lot of balance which will expire on 15/11/2007. 

Solution of your complaintImmediate rectification of problem and suitable extension for the expiry date so as to enable me to utilize my money which is balance in my account. 
ActionI would file a case against Tata Indicom in Consumer Forum for not providing the services as commited while providing the connection. 
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