|Reason for Complaint||Customer Service |
|Complaint Rating||1(in a scale of 1 to 10)|
|Name of the Company Employee||mr. aman nokia care khanna |
worst behaviour i ever had.It was just a problem of mic he said.Now he charged me 750 ruppes for problem he never told me.He changed my origional body cover of set and not gave me my job card.He also said that he will give me old set because it will take time to repair the set.Now after 2 months he gave me my set with duplicate body and set was heavily used.When we talked him about body then he said bad words to us and said this is yours body.After many days of talk he accepted to give me my genuine body.Now set is almost crap.There is problem in listning and camera clearity.I think set was heavily used and parts have been changed.It is disgusting.I am going to send this thing to newspaper.everybody is dissatisfied from his behaviour.I will take sighns of 2000 people of khanna and send this complaint to newspapers.
|Solution of your complaint||let him get out of customer care of khanna.Replace him and make customers feel good about nokia care |
|Action||consumer court |