i am samarjeet jossan working in general insurance
its very sad to say taht i very much annyed with the service provided by your dealer PANKAJ MOTAORS, MOGA PUNJAB , i being to their shop yesterday with a query regarding maruti swift vdi model, they showed me the car but for delivery of this car they asked me 40000 extra money ie black money for delivery when i asked the reason and receipt for this 40000 extra they told me its kind of black premium they are collecting as the swift vdi is not available in the market n as they have this model so they will charge extra amount,and their behaviour was so rude as they have monoply in the market
kindly suggest me if i have to buy swift vdi , is it really that i have to pay 40000 extra as black money to them, please suggest
waiting for your reply
Solution of your complaint
there should not be any kind of black marketing in car segment
being a management student i want to request by such means you and your dealers not only deteroiting maruti market bur destroying your live long customer servive
must have spoken to the dealer in front ofthe customer for what reason he is asking extra money?