Idea Cellular (ACE Ventures)
|Posted by||VISHESH |
|Organization / Product Details|
|Idea Cellular (ACE Ventures)|
|Organization e-Mail|| |
|Product/Service Description||Idea Connection|
|Warranty Status||Do not know.|
|Reason for Complaint||Features |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Mr. Nitish Jain ( 9911774949) |
Tele calling executives from Aace Ventures (An Idea DSA) promised to convert my pre paid connection into a post paid one along with a rate plan that was like the best plan ever on earth promising me call charges @ 0.30 per minute for any local..and many other features.
I was taken Rs 750 with the assurane that Rs 500 will be refunded. after 28 calls by me and 12 calls from them, they expressed their inability to do so and wanted me to take another idea connection. When I told them that I already have 1 connection and I dont need another.. and told this to somebody I knew in Idea.. they ultimately promised to pay me my amount.
To my nightmare the cheque sent by Mr. Jain (Owner of Ace Ventures) got bounced and my bank charged me another 50 Rs. Think of the standard where they cant ensure a balance of Rs 750 .. in their bank account..
|Solution of your complaint||Refund of Rs 750 + chaeque bounce charges + Rs 2000 as a redressal to a no. of calls made by me and mental agony |
|Action||Im filing 2 separate cases one for fales promises and undue claims another for cheque bounce. yet to decide if they will be in consumer court or otherwise. |