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videocon

Posted byShaikh Shadab 
Organization / Product Details
Organization Name
videocon
Organization e-Mail 
Product/Service DescriptionWashing machine/ Model No :6800 Combi /Inv. No : 201943/
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeEmployees keep on changing 
Complaint Details

It has hardly been 3 months since i purchased the videocon washing machine from M/s. Snehaanjali located in andheri - amboli. After purchasing on09.07.07 within 15 days i had a problem with the drier of the machine. when contacted the dealers they had sent a mechanic who could not give us an appropriate answer to the problem saying the make of the machine is like that only. He was once again called as the problem was not solved and again he could not give us an convincing reason. Now the problem is that the drier has stopped working completely and after giving a complaint to the dealers we were asked to place the complaint at the videocon service centre. The complaint No is : MAV 7 J 23268. And yet no one has attended. NOW I ASK YOU IF THIS IS THE PERFORMANCE OF THE NEW MACHINE WITHIN 3 MONTHS WHAT WILL THE FUTURE BE AND HOW LONG WILL IT LAST. 

Solution of your complaintREPLACEMENT OF MY NEW WASHING MACHINE AS IT IS ONLY 3 MONTHS OLD AND THE PROBLEM STARTED WITHIN 15 DAYS OF PURCHSE. 
ActionTHAT IS A SECRET. 
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