|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Sumit saha |
I had taken your Combo offer on 17/10/2007 through your representative Mr Sumit Saha and his boss Rup Narayan Banerjee.
The walky was given to me on 25/10/2007 no being 64572095 and mobile on 27/10/07 mobile no 9230551581.
Now when I rang up 121 I was told that I would not get any talk time though it was promised in the combo offer that I would get 150 minutes free talk time for each connection.
I complained to your officers on 27/10/2007 complained no 91030605 and on 28/10/07 complaint no 91121793 and the respective officers who took my complaint were Mr pulojit and Mr Sumen Mukerjee.
If you are not giving me the free talk time I think I have been duped by Tata Indicom as the above representative had told me that I would get it and to make it double sure I am having the signed copy of your representative on the combo sheet
If you are not giving me the free talk time then pl take back your instrument and return me Rs 1298 which you have charged me as then Tata cannot be relied upon as they change their stands at the whims and fancy of God knows whom.
I would request you to pl look into the above matter and inform me accordingly to enable me to take further course of action.
|Solution of your complaint||they should take becak their instrument and return me the amount |
|Action||consumer court |