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Complaint Details
Pending

Land Leather Industries / Brass & Leather Nassau

Posted byBryanne Wilson 
Organization / Product Details
Organization Name
Land Leather Industries / Brass & Leather Nassau
Organization e-Maillandleather@bellsouth.net 
Product/Service DescriptionSante Fe Luggage
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMarco Guitarro 
Complaint Details

I purchased a piece of leather luggage for over $300.00 as a gift for someone, and after the first use, there were bleached white spots on the dark brown bag, and the company insists that the round white spots are scratches, and will not exchange or refund the bag. 

Solution of your complaintThey have done nothing, however I think they should replace the bag or give me a full refund. 
ActionI wrote the president of the company,and I am now seeking to expose them! 
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