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Complaint Details
Pending

Samsung

Posted byZubair Memon 
Organization / Product Details
Organization Name
Samsung
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionSamsung 21" Colour Television
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSamsang Callcentre and Service centre  
Complaint Details

Facing Problem with TV fom the next day of purchase, Tried fighting with the Vendour from whom i have purchase but he just reject that there is no problem, and removed almost two months and now he is saying you figh with company and i will help you. from last three months i am continously fighting with service centre and call centre but no solution yet.

Service Center manager (Mira Road) told that he has send the replacement request to Samsung and rec, conf for replacement for the same. and he would replace the set in next 8 days almost 21 days passed now he says that he would replaced the KIT and that to not yet, 

Solution of your complaintREPLACEMENT OF THE TV SET 
Actionlogged the complaint 
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