I have taken the airtel Broadband & Telephone Connection under 550 combo plan having 550 MB download ,475 Local & 75 STD call free on monthly basis. My connection No 0120-4132589
After Getting the invoice no452856219 dtd 27/10/2007,I found that all call prefix no 95 billed under new head intra circle and no concession was given.I lodged the complaint and got the following reply
"95 will be treated as STD,but in billing it was mentioned under Intra-circle and NO benefits was given as under plan 475 local and 75 STD calls ".
It clearly shows that on the one hand 95 will be treated as STD,but no benefit was given.It is clear cut cheetting on the part of Airtel with its customer.