|Posted by||Sunaina Agarwal |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||I booked ticket with Ezeego1.com, and it offered me 2 free tickets, but while redeeming I entered the code no., it replied it is not a valid a code, and I am not able to contact them anyhow..Their customer service no. is always busy, I tried to hold up for 1 hr but still they never received, just said all the executives are busy on othe rphone...and they enver replied to my email...|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Other |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee|| |
I booked my tickets with Ezeego1.com, and they offered ticket pe ticket offer wherein you get 1 ticket free on purchase of 1 ticket. I purchased 2 tickets, and tehy sent me the promotion code for 2 tickets to redeem. But when i entered the codes, it said it is unvalid, and since then I am trying to contact them, but no use.
As never get replies by sending emails, and on phone they keep me on hold saying all the executives are busy on other phone, and i had to keep on hold for half an hr, 1 hr, so much that I ended paying up more tha 800 Rs. just for calling them on customer care no.
|Solution of your complaint||They should contact me first of all as soon as possible, and then redeem my free tickets. |
|Action||I would take legal action, and will post the complaint and my negative views as much as I can, and will never myself log on to tis website and will ask my all known ppl never to deal with ezeego1.com. |