I have made a booking for my flight from bangalore to Male( Maldives) for myself and my fiance. The tickets were booked on 17th OCt, 2007 and as per the site, i was suppose to get my paper tickets within 3 days.. I was looking for th eU class ticket in the Indian airlines and fortunatly I saw in on the site and did the booking..After I have not received the tickets, I made a call and I got to know that Indian Airlines site was down when I did the booking and so my tickets under that class is not available. Also, told that the site is still down and they will get back to me.. It continued for 4-5 times when I called.. Then on they started saying the available tickets are with a fare difference and they will look into it.. From last 15 days I have been interacting with the above mentioned people and they told that they are getting my tickets issued and will be sent to me as soon as possible..This is continuing from last 15 days and the reason given is some loss form needs to be filled, someone is on vacation, courier department is not available...I have made almost 30 plus call in last 25 days to the Yatra.com with no affect as of now...
Kindly look into the matter so that similar things does not happen again.
Thanks & Regards,