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Complaint Details
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Whirlpool

Posted byC V Satyanarayana Reddy 
Organization / Product Details
Organization Name
Whirlpool
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionRefrigirator whirlpool
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeCustomer care Whorlpool 
Complaint Details

Hello,

My complaint number is HD1007007748.
Contact No:09959914446.

Iím a Customer of Whirlpool Refrigerator, I purchased this in Hyderabad and unfortunately on the same day I observed that this is not properly closing doors, I had given complaint to showroom and he sent a Engineer, he bended iron stack, this is not correct, even I accepted because my problem was solved, now that refrigerator is not at all working, and vegetables are Spoiling, now on 26th of last month I contacted Customer care number provided in your website, they promised me to send executive, but no response, again I called up on 29th and asked for executive again they promised me to send executive, still no response, on 7th of November again I called, they are saying that your request is closed, why this is happening?
Please let me know whirlpool is providing customer care or not?
please reply me in mail and call me if possible, I thought that company is doing good and now I came to conclusion Customer care is very bad, please respond immediately, based on the reply from you people aim planning to go to consumer forum, I Donít think these problems knows to the higher level, so I donít want to spoil the brand name of the Whirlpool, that is the reason aim requesting to take further action immediately to make me comfortable and avoid further disturbances. I hope you people understood my problem.
 

Solution of your complaintreplacement of the freeze 
Actioni will approach consumer forum 
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