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Complaint Details
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Harjinder Kaur

Posted byHarjinder Kaur 
Organization / Product Details
Organization Name
Harjinder Kaur
Organization e-Mailharinder_pal@rediffmail.com 
Product/Service DescriptionNet On Phone
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeSMS at 121 
Complaint Details

I received sms that my NOP has been renewed today i.e 19.11.2007 where as I have not given any request for renewal. I immediately sent sms at 121 requesting for deactivation of NOP and refund of Rs.99. I received a sms that NOP is not activated on my mobile number 9872641141 but the amount of Rs. 99 deducted from my account today has not been refunded.If the amount is not refunded immediately, I may be constrained to resort to legal remedies because NOP has been renewed without any authority. Please look into the matter and rectify the position.
Harjinder Kaur
M 9872641141 

Solution of your complaintRefund of Rs.99/- 
ActionLegal action besides surrendering the connection 
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