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Richie Electronics

Posted byIshwar Dass Dhiman 
Organization / Product Details
Organization Name
Richie Electronics
Organization e-Mailxxx@xxx.com 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMr. Anupam Gaur 
Complaint Details

Sir/Madam
I purchased a LG PC from Alfa Computer, Pta (Bill No-408) dt- 22.10.2007. After 2 week it had the sound problem. they advised us to give it to the LG service center, Model Towm, Patiala. We deposit PC to them on dated 14.11.2007 vide job sheet No-1563. They assured me to solve my problem on next day, as PC mother board is faulty & it will be replaced .
After two days when we reached there he says that one Mother Board is available at ludhiana ( he confirmed this by telephonically in front of us) and your work is done on next day.
when we again go to them on 20.11.2007 the result was the same. Another person of this center told us that your work is done tomorrow surely as i m personnaly going to Ldh. But till today there is no response from their side. Sir/madam this creates mantal hazard for me as my father daily tont me " 30,000/- gaye pani main" 

Solution of your complaintTell Mr Anupam Gaur to do the needful as early as possible & how to behave with the customers. 
ActionIf my problem is not solved ; that will forced me to go to the consumer court to solve my problem also file case against LG company for poor customer services. 
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