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punjab national bank model town ambala city-134003 distt no-052100

Posted bysurinder grover 
Organization / Product Details
Organization Name
punjab national bank model town ambala city-134003 distt no-052100
Organization e-Mail 
Product/Service Descriptiontxn no 5714 dt 30-06-2007 withdrew Rs.2000/- but ATM dispensed Rs.1500/-. Bank refused to refund Rs.500/- and replied that they did not found any excess amt. on 30-06-2007
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating5(in a scale of 1 to 10)
Name of the Company Employeebranch manager 
Complaint Details

i withdrew Rs.200/- from the ATM of Punjab National Bank Model Town Ambala City Distt. No of the Branch-- 052100 on 30-06-2007 vide txn no 5714 but the ATM dispensed Rs. 1500/-. i immidiately complained to the security guard sitting inside the ATM room on a chair &asked for a complaint book to complain in writing but no complaint or suggestion book was avilable there. I complain to the official at the call center of the Bank as well as to the Rajpura Main Branch d.no.- 040100 from where the card was issued. rajpura branch wrote a letter to Model town branch & i got a reply from model town branch that they have checked at their level & no cash is found excess.
card no-5048840401010014536
a/c no- 04010095000000191 

Solution of your complaintwant my Rs. 500/- back 
Actionwill write to bankingombudsman 
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