|Reason for Complaint|| |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Mr.Ameer |
Dear Sir / Madam
My account number is 104-100936566 and my mobile number is 9908431133. I got the bill for Rs456.89 bill dated 27/10/07 bearing bill number 678836597.
The above said amount I paid online through my CITI bank debitcard on 07/11/2007 and the same amount got debited from my account and credited in to BHARTI CELLULAR LTD account.CITI bank reference number is 731134967533
Even though I am getting SMS and Calls from Airtell Office stating that I am due the above said amount. I compalined several times through 121 but no use.My earlier complaint number is 14507513(Still status is open)Hence I request you onece please look in to this matter solve it bye the end of today without fail. If not I will forward the issue to consumer court.
Thanks in advance
|Solution of your complaint||They have to update my account immediately and take necessary action on concerned officer. |
|Action||If not I will forward the issue to consumer court.