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Complaint Details
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Airtel

Posted byTitas Bhattacharya 
Organization / Product Details
Organization Name
Airtel
Organization e-Mailtitas_june2@rediffmail.com 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeIndrani of kolkata(customer seviceon Airtel) 
Complaint Details

it was 17 th November 2005. there is always as usual aproblem with my bill and i called up to check waht the problem was....and that was it...a very ladylike woman cordially picked up the call..her name is Indrani...but iwas seriously disheartened with her unladylike behaviour.i was asking her about my queries...first of all she showed extreme disinterest as if she was doing afavour talking to me and then when i hurriedly asked something she said "DO NOT SHOUT< THIS IS NOT THE WAY TO SPEAK" with extreme arrogance...she was literally charging me and teaching me manners...and then when i backfired she DISCONNECTED THE PHONE....i ask to AIRTEL that can this be done??? is this the right way to deal with ur clients on phone??? if u think what she did was right then it is ur justice..but if u think what she did was wrong then give me JUSTICE.....PLZ TAKE SERIOUS STEP ...otherwise it will be ashame ON AIRTEL>>through me thousands of customers like me who are facing this problem will get JUSTICE..

Thanking you,
Yours Truly,
Titas Bhattacharya
email---- titas_june2@rediffmail.com
 

Solution of your complaintIndrani should be taught a serious lesson .....by Airtel 
Actionif no action is taken ..then we have decided i mean me , my parents , my friends and aquantainces to ouit AIRTEL CONNECTIONS 
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