|Posted by||Sujatha |
|Organization / Product Details|
|View all Complaints against this organization|
|Organization e-Mail|| |
|Product/Service Description||IFB 6 KG Front loading, Digital fully automatic - |
|Warranty Status||Under Warranty.|
|Reason for Complaint||Performance |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Ganeshwar Enterprises |
I have been using this washing machine for past 1 year and alteast one problem will occur once in 15 days. I had never seen such a worst washing machine in my life time and this the highest price range of washing machine. I have a strage problem in my machine and if i put any wet cloth the door will not close. But with the same cloth if i try after 1 hr it will work. And all of a sudden one day water came out from the bottom of the machine. I complainted the same thru customer service and no one has attended so far since Nov 1st. I just want to throw away this washing machine in front of theri face and ask them to keep this as a demo so show that this is the wrost design they had ever made. What the hell i dont know and i had spent 27,000 rupees for this junk machine whereas we get good machines for just 17000 too.
It has a worst program button and the button has gone atleast 15 times in this 1 year. Purposefully i went to a shopping centre and searched in all other brands whether they have such buttons. I did not see any models with such button and the nob is too small and it is made in plastic.
|Solution of your complaint||I want a replacement for my machine. |
|Action||I will keep escalating till this is resolved |