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Complaint Details
Pending

IDEA

Posted byChinnappa 
Organization / Product Details
Organization Name
IDEA
Organization e-Mail 
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintOther 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I am being asked to pay an interim deposit , my outgoing was barred citing my i have crossed my credit limit, They are giving a credit limit of just Rs. 500, and they have collected a security deposit of around Rs. 500 too, If i pay the interim deposit what is the benefit i am getting for opting for post paid connection ? The pre paid service would have allowed me the freedom to recharge anytime to whatever extent i needed the outgoing. But for post paid connection which was on a monthly billing if i keep the security deposit what is the service i am getting it as as good as pre-paid service . 

Solution of your complaintThe Credit limits should not be imposed for post paid connection with only local outgoing access or even if imposed should be for atleast a 2000/-Rs per month.  
ActionIf my probelm is not solved i would discontinue from this service provider straight away and opt for some other service provider for a prepaid connection. 
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