I have the plan on mobile where one year validity is there. whatever value I recharge with, goes as top up, where entire value, other than the service tax & charges, adds to the talk time. There is a difference between recharge and top up. Recharge comes with validity, whereas top up only adds to the talktime on the current plan. Today I refilled my A/c as top up for Rs.200/- thru internet banking but instead of getting talk time value of Rs.185/- I got the value of Rs.47/- only.
When I contacted the customer care they say it is recharged for Rs.200/- in a plan where you get one month validity with the talktime of Rs.47. Whereas the message I got on the mobile from vodafone says that it is top up of Rs.200/- with talktime of Rs.47/-. This is simply a cheat on we customer. Please take this foreward.