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Complaint Details
Pending

Suresh Nair

Posted bySuresh Nair 
Organization / Product Details
Organization Name
Suresh Nair
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionAir conditioner 0.8tr cap.
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

The Air conditioner 0.8tr cap.is not giving a satisfactory performance.The frequently observed problms are as follows:
1.Timer is not functioning properly.
2.Swing is not functioning regueraly.
3.compressor on light indication is not steady evenafter half an hour also.
4.The AC will start automatically after a power shutoff and power on. 

Solution of your complaintThe control panel on the airconditioner to be changed. The compressor to be checked thoroughly,if found faulty to be replaced. All Electrical parts including the inlet connection to be checked. 
ActionWe have lodeged the complaint,the franchaises visited twice.One Gentleman put the remarks that the control panel should be changed.After that another man came he cheked for half an hour and found the machine okey and left.In his service report also i put my remark.I strongly feel from my experience the unit itslf is defective and i expect you to honour my confidance i put in your product by changing the unit.. 
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