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Complaint Details
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TVS Motors Ltd

Posted byBhaskar 
Organization / Product Details
Organization Name
TVS Motors Ltd
View all Complaints against this organization
Organization e-Mailsun_leon31@yahoo.com 
Product/Service DescriptionTVS Victor GX chassis no MD625AF1371A52528 , Engine no.0F1A71567518
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I have purchased TVS Victor GX of chassis no MD625AF1371A52528 & Engine no.0F1A71567518 on 16 Jan 2007 from Srinivas Motors,#162 Banaswadi main road, Bangalore ph-25454899.

Yesterday the bike has developed a snag. After inspection, my dealer has found that the lubricating shaft got damaged and needs immediate repair which is not covered under WARRANTY AND SERVICES. I have once again gone through the details of “WARRANTY AND SERVICES”. I feel this repair should be covered under this WARRANTY as the part (lubricating shaft) is not exposed outside and not affected by driving like brake shoe or clutch pad.

I purchased TVS bike based on positive feedback which I had got from my friends and colleagues – “Reliable/Maintenance free/Cheap spares/Prompt Service”. Now I am really perplexed to see my TVS bike developing a serious defect within one year. Please look into this and help me in getting this defect serviced under WARRANTY.

Thanking you
 

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