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Complaint Details
Pending

Videocon

Posted bySumit Parcha 
Organization / Product Details
Organization Name
Videocon
Organization e-Mailservice@videoconmail.com 
Product/Service DescriptionDVD Player, DMV 8200,
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr. Sanjay soulenke / Videocon serv. center 
Complaint Details

I purchased Videocon DVD Player /Model Dmv8200 on 06/11/2007.
After a week of purchasing , the Player startred malfunctioning.
I also lodge a complaint with the videocon & the complaint number is : MBV7K13094.

My complaint is not being sorted yet & it has passed 1 month already.
Engineer from videocon visited my place once & he informed that the Motrher board is faulty in my piece & it needs to be replaced. & he also informed that currently the mother board is not available in stock with them.
But from last 1 month I am listening the same reasons.

Kindly do the needfull else I will have to go to the consume foroum.

 

Solution of your complaintReplacing the product or faulty mother board 
ActionI will go to Consumer foroum 
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