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Vodafone

Posted byRUCHIR MATHUR 
Organization / Product Details
Organization Name
Vodafone
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Organization e-Mail 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintFeatures 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

bought a NEW VODAFONE PREPAID CONNECTION FOR Rs.295 with the schemes that i would be getting 3 MONTHS VALIDTY,1500 LOCAL SMS FREE,300 MIN VODAFONE TO VODAFONE FREE,N 25rs TALKTIME N 5 FAMILY n FRIENDS NO. ON WHICH I CAN MAKE CALLS AT HALF RATE....

n THE EXPIRY DATE OF THE CONNECTION WAS 28 JUNE 2008 that means i could have got that connection activated by that date...

But when i got my connection activated from VODAFONE STORE AT NIRMAN VIHAR on 10 dec i was SHOCKED to see that I ONLY GOT 2rs AS TALKTIME instead of 25rs n only 1 DAY VALIDITY INSTEAD OF 3 MONTHS & THERE WERE NO OTHER SCHEMES WHICH I MENTIONED ABOVE.
N WHEN I CONTACTED THE CUSTOMER CARE I WAS TOLD THAT THE SCHEMES HAVE BEEN WITHDRAWN & NOW U WILL NOT GET ANY OF THESE SCHEMES.

I WANT TO ASK THAT IS IT RIGHT ON THE PART OF THE COMPANY TO NOT GIVE THE SCHEMES FOR WHICH THE CUSTOMER HAS BOUGHT THE CONNECTION????

N HOW CAN THEY SAY THAT ONLY THE CONNECTIONS ACTIVATED BEFORE 3 DEC HAVE GOT THESE SCHEMES!!!!

THIS IS REALLY UNFAIR BECAUSE FOR A CUSTOMER LIKE ME THAT CONNECTION IS OF NO USE NOW & MY HARD EARNED MONEY HAS BEEN WASTED JUST BECAUSE OF THIS RIDICULOUS POLICY OF THE COMPANY!!

PLZ DO SOMETHING FOR CONSUMERS LIKE ME!!!
 

Solution of your complaintI SHOULD GET THE SCHEMES FOR WHICH I HAD BOUGHT THE NEW CONNECTION 
ActionI WILL BE GOING TO THE CONSUMER COURT SO THAT SUCH THINGS ARE NOT REPEATED IN FUTURE. 
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