bought a NEW VODAFONE PREPAID CONNECTION FOR Rs.295 with the schemes that i would be getting 3 MONTHS VALIDTY,1500 LOCAL SMS FREE,300 MIN VODAFONE TO VODAFONE FREE,N 25rs TALKTIME N 5 FAMILY n FRIENDS NO. ON WHICH I CAN MAKE CALLS AT HALF RATE....
n THE EXPIRY DATE OF THE CONNECTION WAS 28 JUNE 2008 that means i could have got that connection activated by that date...
But when i got my connection activated from VODAFONE STORE AT NIRMAN VIHAR on 10 dec i was SHOCKED to see that I ONLY GOT 2rs AS TALKTIME instead of 25rs n only 1 DAY VALIDITY INSTEAD OF 3 MONTHS & THERE WERE NO OTHER SCHEMES WHICH I MENTIONED ABOVE.
N WHEN I CONTACTED THE CUSTOMER CARE I WAS TOLD THAT THE SCHEMES HAVE BEEN WITHDRAWN & NOW U WILL NOT GET ANY OF THESE SCHEMES.
I WANT TO ASK THAT IS IT RIGHT ON THE PART OF THE COMPANY TO NOT GIVE THE SCHEMES FOR WHICH THE CUSTOMER HAS BOUGHT THE CONNECTION????
N HOW CAN THEY SAY THAT ONLY THE CONNECTIONS ACTIVATED BEFORE 3 DEC HAVE GOT THESE SCHEMES!!!!
THIS IS REALLY UNFAIR BECAUSE FOR A CUSTOMER LIKE ME THAT CONNECTION IS OF NO USE NOW & MY HARD EARNED MONEY HAS BEEN WASTED JUST BECAUSE OF THIS RIDICULOUS POLICY OF THE COMPANY!!
PLZ DO SOMETHING FOR CONSUMERS LIKE ME!!!