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Complaint Details
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Reliance

Posted byMahendra Pal Singh 
Organization / Product Details
Organization Name
Reliance
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionReliance data card
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeKanwar Singh 
Complaint Details

I purchased a Reliance Data card on 7th of Dec, A person from the company called me for two days that he is coming for address verification. But then he never came, I called the person several times but he never received the phone. Then after two days of service my internet connection was blocked. The reason I got to know was that, The address didnt got verified.

I have given a copy of passbook for my address proof and above all the person who sold me the data card came and met me in the same address.

I am wondering how one can give this reason. When one person from the same company collects money from me from the same address, and the another person from the same company is saying the address is wrong.

From last 4 days I am contacting the person who sold me the data card. and I think he is trying to solve my Problem. Even I have send the scanned copy of my address proof to kanwar.singh@relianceada.com, my network is still blocked. 

Solution of your complaintThe person who is responsible for verifying the address should seriously do his job by verifying my address, inspite of escaping from his duty and creating such problems for customers.  
ActionIf my problem doesnt get solve then I will have to file a complain in consumer forum. 
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