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Complaint Details
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Videocon

Posted byK.Gupteshwar 
Organization / Product Details
Organization Name
Videocon
Organization e-Mail 
Product/Service DescriptionVideocon Washing Machine, Multie 6001, invoice No628 dated 27.10.2007/ Prakash Electronics-Gandhidham
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeVideocon concerned 
Complaint Details

Dear Sir,

I have purchased one videocon washing machine on 27.10.2007 ,model no.Multie 6001 through Prakash Electronics,Shop No 3, Plot No 375, Ward-12-B, Jayant Chambers, Jewellary market, GANDHIDHAM-370201 , Gujarat Phone :02836-221959,309259,329259. Invoice No : 628 dated 27.10.2007


As soon as I started operating the washing on 28.10.2007, an unreliable sound was coming from the spinner . Immediately I have informed the same complaint to Mr.Prakash from Prakash Electronics. But no positive reply at all from him as well videocon technicians concerned.

Seeing the brand , I have taken this. But I never thought that a very big company like Videocon is very very poor in service. I have tried all the possible ways through the system but finally I am mentally strained due to this bad experience. I am not getting the solution for this.

With a high hope I know your door for the solution.

Kindly look into the mater and I highly request you to do the needful so that I will be ever grateful to you all and your entire team.

Thanks & Regards,

K.Gupteshwar
Cell : 09909905186 / 09909475290
E-mail : g29@rediffmail.com
 

Solution of your complaintReplacement. 
ActionI will be forced to go for consumer court. 
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