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Complaint Details
Pending

indian railway

Posted byMaheshwar prasad Chaurasia 
Organization / Product Details
Organization Name
indian railway
Organization e-Mailcare@irctc.co.in 
Product/Service DescriptionRegarding cancellation of my ticket PNR No.2143763789 Transaction ID - 0031796957
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeirctc.co.in 
Complaint Details

I cancelled the above ticket yesterday at 9.30pm. As per rule i should get refund of money after reducing 25% as i cancelled this e-ticket 4hrs. before departure of train.
Today i found that irctc.co.in site is still showing this ticket "delivered" not "cancelled". I called the customer care at given nos. - 011-23340000, 23345500, 23344787, 23344773 but no response at all except the voice "thank you for holding the line", and then phone cuts.

I need refund of money.
 

Solution of your complaintRefund of the money after cutting 25% as per the cancellation rule. 
Actionwill go ertainly to the consumer court. 
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