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motorola India

Posted byPRAKASH CHAND JAIN 
Organization / Product Details
Organization Name
motorola India
Organization e-Mailfinance@khivrajmotors.com 
Product/Service DescriptionMotorola V3I - Inv No.2713/26.03.2007 Mobile Not Working Given to Service at Redington India, Egmore on 18.12.2007 still not serviced and very poor customer service, Not even picking up phone, visited twice very poor response not at all answering
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeea Lady 
Complaint Details

I have keep my mobile for repairing on 18/12/2007 to Redington India, Egmore Chennai. On 19th December 2007 I was informed it will take 5 days as it has some board problem. I have been trying land lines but either they are busy or phone not being picked. I personally went today, there was a poor response & worst was they are not able to promise me a date when I can have my mobile back after servicing. Please look into it. 

Solution of your complaintAll the manufacturers should take steps against the defaulting service centres and some mandatory norms should be set. 
Actionnot yet decided 
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