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Complaint Details
Pending

Philips

Posted byAmit Dewani 
Organization / Product Details
Organization Name
Philips
Organization e-Mailphilips_1381571@philips-customercare.com 
Product/Service DescriptionLCD TV
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeJayesh (owner of Philips Service Centre, Baroda) 
Complaint Details

I own a LCD TV 32" purchased from Philips. Last month there were certain problems in the TV. I called up the local service Centre (Mr. Jayesh), who kept giving promises that he shall pick up the TV from my residence and get it repaired. He did not come to pick up TV for 7-8 days. Subsequently, I mailed to Philips Company, who kept giving promises but again for 10 more days no body bothered to service my request. Finally, they came home to pick up TV after 20 days.
Now, from the day they have picked up the TV, i have been following up with them, but neither are they servicing my TV nor giving quotes for the cost. I have been constantly sending mails to company, CEO Mr. K Ramachandran and calling up Mr. Jayesh, but am not getting any favourable response.
Require your help to get my TV repaired. 

Solution of your complaintReceipt of exact quotes for cost, repairing of my TV and delivery of the TV at my residence.  
ActionApproach the Consumer Court.  
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