On 23rd OCT 2005 I buy AV cable for Ipod 20GB,it is not working they is accepted after testing that. I requested for refund of money, Nasim(Material accepted by) said "We will not refund money, we only replace, they will send this to company and then they will get back replacement piece".
I said I have to spend 120/- to come again, why not replace from existing the stock, he said it is policy (They did not given any policy note on purchase). Then he said it will take three days, He will call me after he get.
I started called every alternative day after week time. I never get chance to talk to Naim, they give some reason or they will ask him to call etc..
He never call me.
refund date Nov 26th 2005. Today it is 16th Dec 2005.
Its cost is 1200/-, I already spend 300/- for transport.
I am not getting any response from them.