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tata indicom

Posted bySeema Malik 
Organization / Product Details
Organization Name
tata indicom
Organization e-Mailhorizone06@yahoo.co.in 
Product/Service DescriptionI am user of TataIndicom Prepaid Mobile No 9213910076. I have been trying to use the welcome tune service of the same. Though the call charges on 12800, as they say is 10p/sec for prepaid users, but its actually not so. While calling I realised that I am not receiving the voice properly I disconnected the call in 5 seconds, and Rs 6.00 got deducted from my balance.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating4(in a scale of 1 to 10)
Name of the Company Employeecustomer care 
Complaint Details

I am user of TataIndicom Prepaid Mobile No 9213910076. I have been trying to use the welcome tune service of the same. Though the call charges on 12800, as they say is 10p/sec for prepaid users, but its actually not so. While calling I realised that I am not receiving the voice properly I disconnected the call in 5 seconds, and Rs 6.00 got deducted from my balance.

Tata Indicom Customer Service is just dumb. I have made thousand calls to the customer center on 1st and 2nd january and every time it gets disconnected by no reasons.

I am fed up with this service and since customer care is not responding I am not even able to unsubscribe from this service. 

Solution of your complaintremove the loop from this welcome tune and refund my balance which you have deducted for calls made to 12800 which was charged as Rs 6 per call instead of 10p/sec. 
ActionI will switch over to Airtel or Hutch or other better option 
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