Misbehavior by reservation staff for refusal to pay bribe.
We went to the Goregaon East (Mumbai) reservation counter on January 4, 2007, in the morning at 8 am, to remove tickets for 27 passengers from aurangabad to mumbai..and as per rule we were 5 of us with different forms. When we reached the counter of ur staff Ms. Sukanya Aachar. When we requested that 2 ladies among the passengers are pregnant, 1 is handicapped and 2 are senior citizens and 5 are minors, please give us at least a few lower birth. At this, she said that we must hire an agent..when we refused, she said...we all 5 will have to go 5 different counters...we agreed...and during the arugument ur other staff also joined and they also were very rude...Finally they did not give us a single lower birth and if u see the seating arrangement, they have left the lower births and given us only middle and upper birth...
This is very bad...and i think u must take action against these bad staff..
Our ticket details and phone number are as follows..
A complaint is also being sent to:
Shri. Laluprasad Yadav, Central minister for railways.