With reference to complaint no 1246499. The oven has still not been delivered to me since it was taken from my residence on the 6th of december 07. Every time I contact the service centre I am given assurance that it will be sent in a day or two. Before the unit was taken for repair, Mr. prasad and Mr Sarfarosh had visited my place each of them saying that they will be sending a senior technician immediately. When I finally contacted Mr. Yogesh, on the 30th dec07, He had assured me tht the unit will be sent home definitely on the 31st dec...Which again did not happen..
Again when I spoke to Ms. farah on the 3rdof Jan she toosaid that it will be delivered on 3rd itself by 5PM.
Since nothing has been done so far I expect the concerned authorities to do the needful at the earliest.