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Complaint Details
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AIRTEL

Posted byashwin 
Organization / Product Details
Organization Name
AIRTEL
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Organization e-Mail 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeems. Ruby 
Complaint Details

Respactive sir,
i am ashwin wagh use your mobile postpaid service from last 1 year,i used airtel postpaid 299 celebration plan in april 2007,over to access bill i request to airtel customer care plz disconect my nuber 996757160.now from last one months from customer care pressure to me for pay bill amount 940 which is i dont used.
in this time i talk with "Ruby" on phone she s request me to pay billand shes also guide me if i have problem for access bill i can change my bill plan.i ready to do this,shes promise to me if i paid bill she s activatemy mobil no 9967571160 s incoming and out going service withnew plan name as "National Corporate R-CUG PLAN" .thats why i paid bill amnt 940/- by cheque. cheque no. is 671044, ON 31/12/2007 12:OO PM to shriniwas by sending ms Ruby,shes promise to me my no is activate in 1 hour after i paid bill amount.
Now tody i write to u on 4th jan 2008 till my mobile no 9967571160 is not activate.every time i call to ruby and she is promise to me my no. is activate within 1 hour .but still it is not done by she or Airtel,sometime she disconect my phne when i call to she.
Even on 3rd jan 2008 i went to Airtel gallery at Ac marcket,tardeo and i contacte to there Mr. sarfaraz, he also commited my mobile is activate within two hours but still it is not.
so plz i rquest to you plz get activate my mobile no 9967571160 as erliast as and get any stircke action with Ms Ruby and sarfaraz type employee who s commited to customer but give not satisfied services  

Solution of your complainti reqest to Airtel to activate my mobile no as fast as, and if they give comittment to customer plz complete its time to time. 
Actioni hope u give me better reply for my complaint otherwise i get legal action to u,and i write to "TRAI" (Telecom Regulatory Athority Of India ) 
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