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Liberrty shoes, franchisee name La Grande, C-403, Ramphal Chowck, Palam Extension part I, sec. 7, Dwarka, n.D. 75

Posted byJyoti Dargan 
Organization / Product Details
Organization Name
Liberrty shoes, franchisee name La Grande, C-403, Ramphal Chowck, Palam Extension part I, sec. 7, Dwarka, n.D. 75
Organization e-Mail 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr. Singh , Franchisee name :La Grande, C-403, Ramphal Chowck, Palam extension part I, Sector 7, Dwarka, New Delhi-75 
Complaint Details

I bought kids shoes from the above liberty showroom of Dwarka sec. 7 on 01.01.08 from the very first day of its use it loses its stitching. When I approached the showroom on 06.01.08 they misbehaved with me. Similar complaint happand with the Liberty carry bag which was purchased from the same shop last year but as I didnt have the invoice thats why I could not pursue the same. 

Solution of your complaintReplacement can only be the solution for this as there is no point in purchasing the branded products and then run for the repair work on the very first day. 
ActionI will approach the consumer court and the media because it is not the first time I am facing this problem from this brand. 
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