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Complaint Details
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AIRTEL

Posted byKairav Shah  
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionBharti Airtel Mobile service provider
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeOffice of Customer Care 
Complaint Details

To Whomsoever It may Concern.

I am kairav shah. I am not receiving incomming calls for the last 48 hrs. I called up the customer care and posted my complaint. According to them, there was a technical fault in their system and the problem would be resolved with few hours. Now its almost 2 days have passed and no result is seen. I am working with a travel related company and mobile phone is of utmost importance to me. I have tried every solution provided to me by the customer care executive but the problem still persists. Since last few hours, when I call the customer care, I hear a recorded message asking me to send an SMS. There is no Customer Care Executive to speak to me in person.

Kindly solve my problem at the earliest as I am facing lot of difficulties in my work.

Thanks & Regards,

Kairav Shah.
 

Solution of your complaintTechnical fault to be resolved immediately as others also would be facing the same problem.  
ActionChange to other Mobile service provider 
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