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Warnock Ford Morristown New Jersey

Posted byLisa Holck 
Organization / Product Details
Organization Name
Warnock Ford Morristown New Jersey
Organization e-MailLianho@aol.com 
Product/Service DescriptionFord Explorer Limited Edition
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPrice 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeDavid Vorcheimer - General Manager 
Complaint Details

I was given a monthly lease rate for a certain brand new 2006 Explorer limited vehicle, gave a deposit and signed the papers yesterday, tonight at 6:00 pm the sales representative called to tell me that ooops just realized there has been a mistake, the car is a DEMO and has 6700 miles on it! I have two options neither of which is the deal we signed yesterday. I can pay $24/month more on my already high monthly payments in order to get the car with no miles OR if I want the demo with 6700 miles, that is fine but I now have 17,300 miles allowed, no longer 24,000 miles allowed! Also, my $1600 deposit already went to the bank today and I could pay for a stop payment if I want my deposit back sooner! Never in my life have I been so angry~ 

Solution of your complaintMake them honor their original monthly rate of $509 for the same vehicle with the same options included, same miles, etc... as in our origianl agreement. 
ActionI would go as far as going to court but can not put out any more $$ - so much time has been waisted already and I am a full time working single Mom! 
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