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Complaint Details


Posted byVaibhav Sathe 
Organization / Product Details
Organization Name
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Organization e-Mail 
Product/Service DescriptionReliance Internet Data Card
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeSeema Apte (Reliance Webworld) 
Complaint Details

I purchased the reliance data Card , for internet services (NO 9322661322) on 19th Dec 2007 after paying 9999/- in cash from reliance web world thane. After using my service for 15 days, suddenly my service got deactivated today morning. When i contacted the webworld, they told me that a bill of Rupees 854/- was pending against one of my earlier service dating 2 and half years back. I have not received any bills or written communication within this 2 and half years about the mentioned bill.
Even if it is assumed that the said bill for service 1 is pending my real furry is why did they sell the second service to me before settling my 1st service. Isnt this sheer blackmailing that i am made to pay some anonymous bills of which i have not details whatsover unless which my second service wont be activated? To top it of I have not received any sort of written communication about the same. when asked about the written communication the response I got was shocking. They said we tried calling you and when you were unreachable we smsed you. I have not received any sms whatsoever. They also said that we do not communicate such issues in written. 

Solution of your complaintMy service be activated with immediate effect and I be paid compensation for mental harrasement as well as the a compensation for lack of service. 
ActionWould Definately approach Consumer court and wont leave any stone unturned to get justice 
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