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APRA Auto India (Pvt) Ltd

Posted byVikas Jaitly 
Organization / Product Details
Organization Name
APRA Auto India (Pvt) Ltd
Organization e-Mailapraregent@apraauto.com 
Product/Service DescriptionMaruti-Suzuki Swift (Zxi), VLS07001952
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeGULSHAN KUMAR 
Complaint Details

January 11, 2008

Reg : Cheating by Maruti - Apra Auto India Pvt Ltd, Gurgaon.

I Vikas Jaitly had purchase a Maruti-Suzuki Swift (Zxi) on 7th Jan 2008 from your Authorised dealer M/s APRA Auto India Pvt Ltd, JMD Regent Plaza,M-G Road, Gurgaon.(APRA)

M/s APRA has cheated me and sold me a 2007-Old model by falsely promising that it is a 2008 Model.

I had requested for the latest Swift ZXI 2008 model, with the latest features which would be likely to be incorporated in the 2008 model.The dealing sales person at Apra Auto India Pvt Ltd is Gulshan Kumar who was dealing with us from inquiry dealing till the time of delivery of Vehicle. Mr Gulshan along with other sales persons and employee of Apra has had promised us to give us the latest 2008 Model and on their assurance, we had booked the said car on 06th Jan 2008. the car was delivered to us on 7th Jan 2008 evening I had paid Rs 531111/- the car.

Time and again till the time of delivery of vehicle I has numerous time contacted APRA and enquired about the make & model and they had confirmed each time that it was latest 2008 model. But after the purchase I came to know that Latest Swift ZXI 2008 model is coming with inbuilt stereo(MP3 player) & some other modifications too. I was shocked to understand that APRA has cheated me and supplied me a 2007 model.

Just due to the difference in year of model the car is depreciated much and I was not given the new features moreover my faith on Maruti and its associates had shaken.I had informed M/s APRA and asked for an explaination but till date they had not responded.

I am thinking to take the matter with Maruti Udhyog and also file a case with consumer court and case under section 420.

Kindly Look in the matter and advice further action.

Yours truly,
Vikas Jaitly
H.No 850, 2nd Floor
Sector 7 Extension
Gurgaon
Mob : - 9873939407

Office :- Vikas Jaitly
Vice President
PNB Housing Finance Ltd.
314-315, DLF Central Arcade
DLF Phase 2, Gurgaon
Ph 0124-4058588, 2563777
 

Solution of your complaintCAR Model given to me should be replaced with the latest model without any charges. 
ActionTake the matter with Maruti Udhyog for informing the misdeeds of APRA Auto India Pvt Ltd , if the matter is not resolved then ,file a case with consumer court and case under section 420. I would surely inform the case to media for consumer awareness so that no other person is cheated in this way.  
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