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Complaint Details
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AIRTEL

Posted bySantosh R Chebbi 
Organization / Product Details
Organization Name
AIRTEL
Organization e-Mail 
Product/Service DescriptionAirTel Postpaid Connection
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I work for HP and I wanted to convert my existing AirTel number to Corporate Connection and met one AirTel representative and filled all necessary forms to convert my existing AirTel to Corporate Connection.
Also I got a new SIM and asked him to activate this new SIM only after changing my existing AirTel connection to Corporate connection.
After 1 week, I got a call from AirTel telling some other number activated in my name. I called customer service and informed them this is not my number and cancel it immideately. They said they will do it.
Now I got a monthly bill from AirTel for the number which I never had and never applied for.

I never got my old number converted to Corporate Account. I called many times to Customer Service of AirTel but no use.

Here is the mail I sent to "corporatecarekk@bharti.com" asking for the dtails and all the details are here. I never got any reply for this mail and instead getting BILLS from AirTel.
Please help me to take action against AirTel for this mental torture.

Hello,
This is regarding the number 9880366134 which is
assigned to my name "Santosh R Chebbi" with my home
address.#51/41, 22nd main, 3rd Cross, Vijayanagara,
Bangalore-40

I never had this number and also I does not have this
SIM.

One person named Zameer was in Hewlett Packard (HP)
for corporate accounts and I had asked him to convert
my existing AirTel number "9880716676" to be converted
to Corporate Account.
I gave him Company ID zerox, Credit Card zerox etc.
Later I started getting calls from AirTel about this
no "9880366134" is been activated etc etc.. Everytime
I told AirTel customer Service that this is not my
number and please cancel it.
I think the person Zameer (AirTel marketting) has
changed the number to this new number for his personal
benefits and even inspite of my repeated requests
AirTel is still sending some letters with this number.
Please cancel this number totally from my name and
send a letter to my home address about this
Cancellation. Also change my current number
"98807-16676" to Corporate account.
I need definite action this time from Airtel and I am
undergoing severe mental harassement by this.
If this is not done as soon as possible I may take it
to legally from HP corporate itself.

Please do the needful and send me the reply to this
mail id as soon as you receive this mail.

I have got one new SIM from Zameer (AirTel
representative) with number 9945087869 and told him
that till I confirm to activate do not activate this
number. So I have only this new SIM which is not been
activated yet and also please do not activate this
number.

So I request you to cancel "9880366134" from my name,
convert 98807-16676 number to Corporate account with
immideate effect and please do not activate the number
99450-87869.

I am not keeping up good health and mentally harassed
with this confusion.
 

Solution of your complaint1. Do not send any Bills for the new number and totally cancel my name associated with that new number. 2. Convert my existing number 98807-16676 to Corporate Connection. (this is what I actually wanted.) 3. Compensation for the mental harassement and waste of my time for not my mistake .  
ActionI wont respond to AirTel bills and pay money un-necessarily. Move to Consumer Court. 
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