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Complaint Details
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idea cellular

Posted byjitendra khatri 
Organization / Product Details
Organization Name
idea cellular
Organization e-Mailkhatri2435@yahoo.co.in 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I have the Prepaid connection of Idea cellular i.e 9822716350, I have recharged my account by a E-recharge of 234 on 10 th jan,08 and while i have checked my account on 17th Jan. i was surprised that the amount of Rs. 175 is transferred to local call sub account inspite of refusal on receiving the call from your customer care executive.
after noticing such thing i called the customer care centre and asked them to revert back the amount in general, but inspite of his assurance account of rs. 175 not debited even after 72 hrs.
Here is not matter of Rs. not 175/- but it is a wrong practice (even our refusal of my consent) done by customer care executive. this type of act hamper your(IDEA) image in general public.

Please look into my matter, if YOU need any other clarification we can provide you.
 

Solution of your complaintto debit my amount 
Actionwill go to consumer court 
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