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Complaint Details
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Sony ericson

Posted byCA Rishabh jain 
Organization / Product Details
Organization Name
Sony ericson
Organization e-Mailrishabh.jain@maruti.co.in 
Product/Service DescriptionSony Erricson, W550I,Purchase date 18-06-06, Depositted for Service 27/12/07
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating7(in a scale of 1 to 10)
Name of the Company EmployeeSuri Telecom, Laxmi Nagar 
Complaint Details

I am really unsatisfied and disturbed regarding the response of Sony Erricson service centre as i depositted my mobile phone W550I (Worth Rs.10,800, Purchase Date: 18/06/2006) for repair on 27/12/2007 as it was not working, no response was recieved at first instance but after propper time (3 Days) they commited to repair the same for Rs.800 but after 3 days they told me we are unable to repair the same 7 take the set completele dead back.
There is no value of commitment for such a big brand name, I hereby want to open the eyes of all against these malpractises and request the company to take strict action against service centre (Suri Telecom, Laxmi nagar) 

Solution of your complaintThey should meet their commitment by any ways, might be they should suffer a small loss but its a brand image. 
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