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Complaint Details
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hallmark

Posted bysharon berger 
Organization / Product Details
Organization Name
hallmark
Organization e-Mailwww.hallmark.com 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating7(in a scale of 1 to 10)
Name of the Company Employeecustomer service 
Complaint Details

I tryed to use a new email address on hallmarks website,because my old email address was compromised,and eventually terminated.even though i can get on to my account and see my membership number, i cannot see my hallmark points or any other information pertaining to my account.i have called hallmark three times with no success.i emailed hallmark and told them to terminate the account online,so i can register as a new person to the website.they said they cannot do this, and offered no resolution. 

Solution of your complainti just want to log on to my account. 
Actionnone. 
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