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Complaint Details
Pending

hp redemption cell

Posted bySADASHIV PUNDALIK BORSE 
Organization / Product Details
Organization Name
hp redemption cell
Organization e-Mailhpredemptions@solutioons-intg.com 
Product/Service Descriptioncompaq presario note book V6211AU
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employeegurnaz kaur & aishwarya j  
Complaint Details

COMPLAINT No 1 :-- I had bought a HP OFFICE JET PRINTER 4355 on 30/08/2006 and as per the promotion scheme of that time was entitled for a free gift of a PEN DRIVE. I had paid the sum of Rs 250/- as their handling charges vide HDFC BANK DD 723047 dated 05/09/2006. my redemption code the for the same was JSFXTRFF1A. When contacted I was told that the gift would be sent by blue dart express which does not have services here so I was told to let the gift come back so as to be re routed through govt postal service. Till date I have not received the same. my emails and phone calls have not yielded any response.
COMPLAINT No 2 :-- I had bought a COMPAQ PRESARIO NOTE BOOK V6211AU on 07/04/2007 and was entitled for five (5) gifts. My REDEMPTION CODE is S8NK47WI9A . I had forwarded all the papers and charges of Rs 300/- vide HDFC Bank DD no 729964 dated 03/05/2007. Personaly contacted the call centre at New Delhi and had been promised of recieving the gift within 10 - 12 weeks every time but have not received the same till date. 

Solution of your complaintChecking the records which holds good in my favour and FORWARDING OF THE FREE GIFTS WITHOUT ANY FURTHER DELAY and A SINCERE APOLOGY FROM SENIOR OFFICE BEARERS of the organistion for causing such trauma. 
ActionAPPROACH the CONSUMER REDRESSAL FORUM or an appropriate LEGAL ACTION FOR BREACH OF TRUST AND CHEATING  
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